Privacy Policy

Privacy Policy

Effective Date: 1st April 2025

This Privacy Policy explains how Storm Wander (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website, services, or make a purchase from [https://www.stormwander.com.sg] (the “Site”). It also covers how your data may be shared with third parties like Facebook for advertising and analytics purposes.

By accessing or using any part of the Services, you agree to the practices described in this Privacy Policy. If you disagree, please discontinue use of the Services.

Changes to This Privacy Policy

We may update this policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on the Site with the revised “Effective Date.”

 

What We Collect and How We Use It

1. Information You Provide

We may collect:

• Contact Information: name, email, phone number, address.

• Order Data: billing and shipping details, order history.

• Account Info: login credentials, preferences.

• Communications: messages or feedback sent to us.

You may choose not to provide certain information, but this may limit your use of certain features.

2. Automatically Collected Data (Cookies & Tracking)

We collect data via cookies, pixels, and similar tools:

• Device/browser info

• IP address

• Site interactions

• Shopping behavior

This may include tracking via Facebook Pixel to improve ads and measure performance.

See Shopify’s cookie policy for more information.

3. Third-Party Sources

We may receive information from:

• Shopify (site host & analytics)

• Payment providers

• Marketing partners (e.g., Facebook)

We use this data to enhance services, prevent fraud, and serve relevant ads.

How We Use Your Information

• Service Fulfillment: Process orders, deliver products, and handle returns.

• Marketing: Send promotions, personalize ads (including via Facebook).

• Security: Detect and prevent fraud or misuse.

• Support: Respond to your inquiries and improve customer service.

Cookies & Ad Tracking

We use cookies and third-party tools (like Facebook Pixel) to:

• Personalize ads

• Measure ad effectiveness

• Understand browsing behavior

You can disable cookies in your browser, but this may affect how our Site functions.

Sharing of Personal Information

We may share your data with:

• Service Providers (Shopify, payment gateways, delivery couriers)

• Advertising Platforms (e.g., Facebook, for custom audiences and remarketing)

• Affiliates (for operational needs)

• Legal Authorities (when required)

Category	Examples	Shared With
Identifiers	Name, email, contact info	Vendors, Facebook, Shopify
Commercial Info	Orders, product interest	Logistics, analytics, marketing
Online Activity	Pages visited, ad interactions	Shopify, Facebook, analytics tools

We do not sell your personal information.

User-Generated Content

If you leave a review or post publicly on our Site, it may be visible to others. Please do not share sensitive data.

Third-Party Links

We may link to third-party sites. We are not responsible for their privacy practices.

Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect data from them. Contact us if you believe a child has shared data with us.

Security & Retention

We implement industry-standard security, but no method is 100% secure. Do not send sensitive information over insecure channels.

We retain your data only as long as necessary for:

• Account and order processing

• Legal compliance

• Dispute resolution

Your Rights

You may have the right to:

• Access or receive a copy of your data

• Correct or delete personal information

• Object to or restrict processing

• Withdraw consent for marketing

• Opt out of Facebook remarketing ads

To exercise these rights, contact us at the email below.

Contact Us

If you have questions or requests related to this Privacy Policy, please contact:

Storm Wander

Email: sales@cewelding.com.sg