🔁 Return & Refund Policy
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7-Day Free Return
We offer a free return policy within 7 days from the date your order is delivered. -
Return Conditions
To be eligible for a return:-
The item must be unused and in original condition
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All original packaging, tags, and accessories must be included
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No signs of wear, damage, or alterations
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How to Request a Return
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Email us at sales@cewelding.com.sg with your order number and reason for return
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Include photos if there’s a defect or issue
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We’ll guide you through the return process and arrange collection or provide return instructions
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Refunds
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Refunds are only processed after we receive and inspect the returned item
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Once approved, the refund will be issued to your original payment method within 3–7 business days
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Non-Returnable Items
For hygiene and safety reasons, used or damaged products cannot be returned. -
Exchanges
We do not process direct exchanges. If you'd like a different item, please return the original for a refund and place a new order.